Shipping policy
Last updated: July 23, 2026
At Partsnauto.com, we aim to provide a transparent and reliable shipping experience. This policy applies to all orders placed within the United States.
Shipping Method & Delivery Time
We currently only sell and ship to addresses within the United States only. All eligible orders qualify for free standard shipping, with no minimum purchase required.
|
Shipping Method |
Shipping Cost |
Handling Time |
Transit Time |
Estimated Total Delivery |
|
Standard |
(all states) Free |
0 - 2 Business Days (Mon-Fri) |
1 - 3 Business Days (Mon-Fri) |
1 - 5 Business Days |
Total estimated time from order placement to delivery is typically 1-5 business days (handling time plus transit time), depending on your location and carrier service area.
Orders placed before 12:00 PM (Pacific Time / GMT-08:00) on a business day are typically processed the same day. Orders placed after 12:00 PM, or on a weekend/holiday, begin processing the next business day. Business days are Monday through Friday, excluding federal holidays. Orders placed on Saturday, Sunday, or a holiday are processed on the next available business day.
Once your order has been processed, you will receive a confirmation email with tracking information so you can follow your package until it arrives.
Shipping Carriers
We partner with major national carriers, including USPS, UPS, and FedEx, to ensure fast and reliable delivery across the United States. The carrier used for your order will depend on your location and the size/weight of your package.
Change of Address
We cannot change the delivery address once a parcel is in transit. If you need to change your delivery address, please contact us at sales@partsnauto.com within 24 hours of placing your order.
Order Cancellation
You may cancel your order free of charge before it has been dispatched. If the order has already been handed to the courier, please follow our Return and Refund Policy once you receive the item.
Parcels Damaged in Transit
If you receive a package that is clearly damaged, please reject the delivery if possible. If you accept the package and find the contents are damaged, please contact us at sales@partsnauto.com within 24 hours with your order number and photos of the damage. We will arrange a replacement or a full refund at no additional cost to you.
Contact Us
If you have any questions about your order or this Shipping Policy, our customer service team is happy to help.
Company / Trade Name
PARTS N AUTO LLC
Business Address
2850 SW Cedar Hills Blvd #1360
Beaverton, OR 97005, United States
E-mail: sales@partsnauto.com
Phone: +1 (503) 994-9300
Business hours: Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday–Sunday: Closed