Contact information
Contact Information
Last Updated: July 20, 2026
At Parts N Auto, we're committed to providing fast, friendly, and reliable customer support. Whether you have questions about an order, need help finding the right part, or require assistance with returns, our team is here to help.
Customer Support
Email: support@partsnauto.com
Phone: +1 (503) 994-9300
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
How We Can Help
Our support team can assist you with:
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Product availability and compatibility
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Order status and tracking
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Returns and refunds
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Shipping inquiries
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Warranty information
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General product questions
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Technical support for your purchase
Response Time
We aim to respond to:
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Emails: Within 24 business hours
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Phone Calls: During business hours
Messages received outside business hours will be answered on the next business day.
Before Contacting Us
To help us assist you as quickly as possible, please include the following when contacting us:
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Your full name
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Order number (if applicable)
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A detailed description of your question or issue
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Photos (if reporting a damaged or incorrect item)
Thank You
Thank you for choosing Parts N Auto. We appreciate your business and look forward to providing you with quality automotive parts and outstanding customer service.