Contact information

Contact Information

Last Updated: July 20, 2026

At Parts N Auto, we're committed to providing fast, friendly, and reliable customer support. Whether you have questions about an order, need help finding the right part, or require assistance with returns, our team is here to help.

Customer Support

Email: support@partsnauto.com

Phone: +1 (503) 994-9300

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

How We Can Help

Our support team can assist you with:

  • Product availability and compatibility

  • Order status and tracking

  • Returns and refunds

  • Shipping inquiries

  • Warranty information

  • General product questions

  • Technical support for your purchase

Response Time

We aim to respond to:

  • Emails: Within 24 business hours

  • Phone Calls: During business hours

Messages received outside business hours will be answered on the next business day.

Before Contacting Us

To help us assist you as quickly as possible, please include the following when contacting us:

  • Your full name

  • Order number (if applicable)

  • A detailed description of your question or issue

  • Photos (if reporting a damaged or incorrect item)

Thank You

Thank you for choosing Parts N Auto. We appreciate your business and look forward to providing you with quality automotive parts and outstanding customer service.